We're looking for an outgoing, results-driven Customer Relations Representative who enjoys connecting with people to help introduce our Total Solutions to new customers and expand our global footprint. This is your chance to step into a high-impact role where you’ll combine your passion for sales, customer engagement, and innovation to shape the future of SILICON.
Established in 1982, SILICON has evolved into a global frontrunner in metal fabrication. We specialize in refractory stainless-steel fastening and anchoring systems, alongside cutting-edge welding machines. With a dedicated workforce of approximately 85 talented professionals, SILICON is renowned for delivering top-quality products and services to the petrochemical, chemical, cement, construction, and shipbuilding industries worldwide.
Your role as a Customer Relations Representative will center on building meaningful customer relationships and closing deals. Key responsibilities include:
Follow up leads that are targeted by our Marketing team
Sell products and services of SILICON
Manage designated direct customer accounts
Follow up on outstanding quotations
Collaborating with team members to identify and manage sales risks and opportunities for SILICON
Define prices margines and give input for quotations
Creating and maintaining items in our ERP database
Improving processes to increase your team’s efficiency
Maintaining good communication and cooperation with other departments
Acting as a contact for customers
ensuring that all relevant information (e.g. customer drawings, special requests) is clear and available
We are searching for a competitive Customer Relations Representative who understands the market, and has the skills, experience, and drive to deliver top-notch customer experiences. To unlock this opportunity, you must meet the following qualifications:
At least a Bachelor's degree, preferably with a commercial background
At least 3 years of sales experience in a similar role
Excellent knowledge of international sales processes
Proven experience in successful solution selling
A proven ability to prospect new customers and close deals from scratch
Energetic and confident, with good presentation skills
Fluent in business level English, both spoken and written
Are you the charismatic Customer Relations Representative who can push the boundaries and ensure SILICON's growth? If so, we have plenty to offer you in return! At SILICON, every day brings new challenges in a multicultural environment comprising more than 25 nationalities. Here's what you can expect from us:
A fitting salary between € 3.353 and € 5.131 depending on your relevant experience
A bonus system according to the defined sales targets
A pleasant and informal working environment
Travel allowance of €0.23 p/km within a radius of 25 km
Extra benefits such as a bicycle plan, fresh fruit on-site, and a fitness plan
Extensive onboarding program to prepare you for success in your role
Opportunities for internal and external training for your professional development
Opportunity to participate in the SILICON Social Committee program, this committee organizes fun events for you and your family!
If you’re up for the challenge, we’d love to hear from you! Apply now and take the next step in your sales journey with SILICON. For questions, please get in touch with the HR Department at+31 629 203 963 or recruitment@silicon.nu.
The application process:
Wesley van der Wilk
Recruiter
Are you excited about this vacancy?
Then click 'Apply' now!
Do you still have questions? Let us know:
📞 06 292 039 63
